Shipping Policy
Carefully packed. Safely delivered. Made to be treasured.
At Kiddy Karat, every order carries a little story — whether it is a first birthday gift, a personalised keepsake or a piece chosen for a special milestone.
We take care to package every piece securely and work with reliable logistics partners to ensure your jewellery reaches you safely, wherever you are.
01. Shipping Within India
We ship orders across India through trusted logistics partners, depending on the destination and nature of the shipment.
Ready-to-Ship Jewellery
Orders for pieces that are available in stock are generally delivered within 3–7 working days from the date of dispatch.
Made-to-Order Jewellery
Made-to-order pieces generally require 20–25 working days for production. Delivery time is additional to the production period.
Customised Jewellery
Personalised and customised pieces generally require 20–25 working days for production after final design approval and receipt of the required payment. Shipping time is additional.
Once your order has been dispatched, you will receive the relevant tracking details through email or WhatsApp.
02. International Shipping
Kiddy Karat ships internationally to selected serviceable countries.
International orders are shipped through trusted logistics partners based on the destination and shipment requirements.
Ready-to-Ship Jewellery
International delivery generally takes approximately 15–20 working days from dispatch.
Made-to-Order & Customised Jewellery
For made-to-order or customised pieces, the production period is generally 20–25 working days, followed by the applicable international shipping timeline.
Please note that international delivery times are estimates and may vary depending on customs clearance, local regulations, courier operations and the destination country.
03. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, handling charges or other fees imposed by the destination country.
These charges:
- Are not included in the product price or shipping charges unless specifically stated.
- Vary depending on the destination country's regulations.
- Are the responsibility of the customer / recipient.
Kiddy Karat does not control or determine these charges.
We recommend checking with your local customs authority before placing an international order if you are unsure about the applicable duties or taxes.
Any delay caused by customs clearance is outside Kiddy Karat's control.
04. Shipping Charges
Shipping charges are calculated based on the delivery destination, order value, package weight and applicable logistics charges.
- Orders below ₹20,000 — flat shipping charge of ₹900.
- Orders above ₹20,000 — free shipping.
- International shipping charges vary depending on the destination country.
Any customs duties or import-related charges for international shipments are separate from the shipping fee.
05. Delivery & Tracking
Once your jewellery has been dispatched, we will share the available tracking information with you.
You can use the tracking details to follow your parcel until it reaches the delivery address provided at checkout.
Please ensure that your:
- Full name
- Mobile number
- Email address
- Complete delivery address
- PIN / ZIP code
are entered correctly while placing your order.
Kiddy Karat cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete delivery information provided by the customer.
06. Shipment Safety
Every Kiddy Karat order is carefully checked and securely packed before it leaves us.
Where applicable, jewellery shipments are sent through logistics services with appropriate security and insurance arrangements.
If your parcel arrives with visible signs of tampering, damage or an opened package, please:
- Do not accept the parcel where possible.
- Take clear photographs and/or a video of the package.
- Contact the Kiddy Karat team immediately with your order details.
This allows us to raise the matter with the relevant logistics partner and investigate it promptly.
07. Delivery Delays
We make every effort to meet our estimated delivery timelines. However, some circumstances may be beyond our control, including:
- Courier or logistics delays
- Customs clearance
- Weather conditions
- Natural events
- Public holidays
- Strikes or service disruptions
- Incorrect address or contact details
- Remote-location service limitations
- Other unforeseen circumstances
In such situations, we will do our best to assist and provide available updates.
08. Express & Urgent Deliveries
Have a special date coming up?
If you need your Kiddy Karat jewellery by a particular date, please contact us before placing your order.
We may be able to offer an expedited production or shipping option depending on the product, customisation, destination and current production schedule.
Express delivery is subject to availability and may involve additional charges.
An urgent delivery request is considered confirmed only once it has been approved by the Kiddy Karat team.
09. Returned or Undelivered Parcels
If a parcel is returned to Kiddy Karat because of an incorrect address, incomplete address, refusal to accept the shipment, unsuccessful delivery attempts or failure to complete required customs procedures, additional shipping charges may apply for re-dispatch.
For international orders, any customs-related charges already incurred may also be non-refundable, subject to the circumstances of the shipment.
10. Our Packing Promise
We know what it means to open a Kiddy Karat box. Every order is packed with care — from the moment it leaves our hands to the moment it reaches yours.
Contact Us
Email: info@kiddykarat.com
Phone / WhatsApp: +91 95034 87369
Kiddy Karat
Where little moments become lifelong keepsakes.