Privacy Policy

At Kiddy Karat, we value your trust and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, place an order, or interact with us.

By using www.kiddykarat.com, you agree to the practices described in this Privacy Policy.

Legal Compliance

This Privacy Policy is prepared in accordance with applicable Indian laws, including:

  • Information Technology Act, 2000

  • IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

  • Consumer Protection (E-Commerce) Rules, 2020

  • Digital Personal Data Protection Act, 2023 (DPDP Act)

Information We Collect

Personal Information

When you place an order, contact us, or interact with our website, we may collect:

  • Full Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping Address

Payment Information

All payments are processed through secure third-party payment gateways.

We do not store:

  • Card Numbers

  • CVV Details

  • UPI PINs

  • Net Banking Credentials

Sensitive payment information is encrypted and handled directly by authorised payment providers.

Order & Transaction Information

We may collect:

  • Products purchased

  • Order history

  • Invoices

  • Shipping details

  • Tracking information

  • Return, exchange, and refund records

Technical & Usage Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Website Activity

  • Pages Visited

  • Cookies and Analytics Data

Optional Information

With your consent, we may collect:

  • WhatsApp Subscription Preferences

  • Newsletter Sign-ups

  • Promotional Communication Preferences

How We Use Your Information

Your information is used only for legitimate business purposes.

Order & Customer Support

We use your information to:

  • Process and deliver orders

  • Send order confirmations and invoices

  • Provide customer support

  • Manage returns, exchanges, warranties, and refunds

  • Verify transactions and prevent fraud

Website Improvement & Security

We may use information to:

  • Improve website performance

  • Enhance user experience

  • Monitor website security

  • Detect fraudulent activity

Marketing Communication

With your consent, we may send:

  • Promotional offers

  • Product updates

  • New launches

  • Important service notifications

You may opt out of marketing communications at any time.

Legal Basis for Processing

We process personal information based on:

  • Contractual necessity (order fulfilment)

  • Legal compliance

  • User consent (marketing communications)

Children's Privacy

Our jewellery is designed for children, but purchases must always be made by a parent or legal guardian.

We do not knowingly collect personal information directly from individuals under 18 years of age.

Parents or guardians may request:

  • Data correction

  • Data update

  • Data deletion

by contacting us.

Sharing of Information

We respect your privacy and do not sell, rent, or trade personal information.

Information may be shared only with:

  • Courier and logistics partners

  • Payment gateways

  • Website hosting providers

  • Analytics and technology service providers

  • Government or legal authorities when required by law

All service providers are required to maintain appropriate confidentiality and security standards.

Cross-Border Data Transfers

Some technology providers, servers, analytics services, or payment processors may store or process data outside India.

We ensure that appropriate safeguards are maintained in accordance with applicable laws.

Data Security

We follow industry-standard security practices, including:

  • SSL-secured website connections

  • Secure payment processing

  • Restricted access to sensitive information

  • Protected servers and systems

While we take strong measures to protect your information, no online platform can guarantee absolute security.

Your Rights

Under applicable laws, including the DPDP Act, you may:

  • Access your personal information

  • Correct inaccurate information

  • Update your information

  • Withdraw consent for marketing communication

  • Request deletion of personal information (subject to legal obligations)

  • Nominate an authorised representative in case of death or incapacity

To exercise any of these rights, contact us using the details below.

Cookie Policy

We use cookies to improve your browsing experience and understand how our website is used.

Types of Cookies We Use

Essential Cookies
Required for website functionality.

Analytics Cookies
Help us understand visitor behaviour and improve performance.

Marketing Cookies
Help us deliver relevant advertising and promotional content.

Cookie Consent

A cookie consent banner is displayed when you first visit our website.

You may disable cookies at any time through your browser settings.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders

  • Meet legal and tax obligations

  • Resolve disputes

  • Maintain business records

Once information is no longer required, it is securely deleted or anonymised.

Grievance Officer

In accordance with applicable regulations:

Grievance Officer: Kiddy Karat Support Team

📧 Email: info@kiddykarat.com

📱 Phone / WhatsApp: +91 9503487369

Resolution Timeline

  • Acknowledgement within 72 hours

  • Resolution within 30 working days

Seller Information

Business Name: Kiddy Karat

Address: Shop No. 728, Sadar Bazar, Nagpur – 440001, Maharashtra, India

📧 Email: info@kiddykarat.com

📱 Phone: +91 9503487369

Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be published on this page and become effective immediately upon publication.

By continuing to use our website, you agree to the updated Privacy Policy.

Our Commitment

We are committed to:

  • Protecting your privacy

  • Maintaining secure transactions

  • Using information responsibly

  • Being transparent about data practices

✨ Your trust is important to us, and we strive to handle your information with the highest standards of security, care, and transparency. ✨




At Kiddy Karat, your trust matters to us. We respect your privacy and are committed to handling your personal information responsibly and securely.
This Privacy Policy explains how Kiddy Karat (“we”, “us”, “our”) collects, uses, stores and shares information when you visit or use our website www.kiddykarat.com (“Website”), place an order, contact our team, or otherwise interact with us.
By using our Website, you agree to the practices described in this Privacy Policy.

01. Information We Collect

Depending on how you interact with us, we may collect the following information:
Personal Information
This may include:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase details

  • Payment-related information required to process your transaction

  • Information you provide for customised or personalised jewellery

  • Any information you voluntarily share with our customer care team

Payment Information:

We do not store your complete card, UPI or other payment credentials. Payments are processed through secure third-party payment service providers, subject to their respective privacy and security practices.
Information Collected Automatically
When you browse our Website, certain information may be collected automatically, including:

  • IP address

  • Browser and device information

  • Operating system

  • Pages visited and browsing activity

  • Time spent on the Website

  • Referring website or source

  • Cookies and similar technologies

We use this information primarily to understand how our Website is used and to improve your experience.

02. How We Use Your Information

We may use the information we collect to:

  • Process, confirm and deliver your orders

  • Communicate order confirmations, updates and shipping information

  • Respond to your questions, requests and customer service enquiries

  • Process customised or personalised jewellery orders

  • Provide after-sales support and service

  • Understand customer preferences and Website usage

  • Send product updates, offers, launches or other promotional communication where permitted and, where required, with your consent

  • Detect and prevent fraud, misuse or unauthorised activity

  • Maintain the security and functionality of our Website

  • Comply with applicable legal, regulatory and accounting requirements

  • Improve our jewellery, Website, services and customer experience

We may also use information provided by you to communicate with you about an existing order or service request where such communication is necessary to fulfil your request.

03. Cookies & Similar Technologies

Our Website may use cookies and similar technologies to:

  • Keep the Website functioning properly

  • Remember your preferences

  • Understand how visitors use our Website

  • Improve Website performance and functionality

  • Measure marketing and advertising effectiveness, where applicable

You may choose to disable or restrict cookies through your browser settings. However, certain parts of the Website may not function as intended if cookies are disabled.

04. When We May Share Your Information

We do not sell or rent your personal information.
We may share relevant information with trusted third parties where reasonably necessary to operate our business and provide our services. These may include:

  • Payment processing partners

  • Courier and logistics partners

  • Website hosting and technology service providers

  • Customer support and communication service providers

  • Email or marketing service providers, where applicable

  • Professional, legal or financial advisors

  • Government, regulatory or law-enforcement authorities where required by applicable law

We share only the information reasonably required for the relevant purpose and expect our service providers to handle such information responsibly.
In the event of a merger, acquisition, restructuring, sale of business assets or similar business transaction, personal information may also be transferred as part of the relevant business assets, subject to applicable law.

05. Data Security

We take reasonable measures to protect the information we collect from unauthorised access, misuse, alteration, disclosure or loss.
However, no online transmission or electronic storage system can be guaranteed to be completely secure. While we take appropriate precautions, we cannot guarantee absolute security of information transmitted through the Internet.
We encourage you to use secure devices and networks when accessing our Website and to avoid sharing sensitive information through unsecured communication channels.

06. Your Choices & Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction or updating of inaccurate information

  • Request deletion of certain personal information

  • Withdraw consent for certain uses of your information

  • Opt out of promotional or marketing communications

If you no longer wish to receive promotional emails, you may use the “unsubscribe” option provided in the relevant communication.
To make a privacy-related request, you may contact us using the details provided below.

07. Third-Party Websites & Services

Our Website may contain links, payment integrations, social media features or other services operated by third parties.
If you choose to interact with these third-party platforms, their own privacy policies and terms may apply. Kiddy Karat is not responsible for the privacy practices, security or content of third-party websites or services that we do not control.
We recommend reviewing their privacy policies before providing personal information to them.

08. Children's Privacy

Kiddy Karat creates jewellery especially for children, but our Website and online purchasing process are intended to be used by parents, guardians and other adults.
We do not knowingly collect personal information directly from children for the purpose of allowing them to independently purchase products from our Website.
If you believe that a child has provided personal information to us without appropriate parental or guardian involvement, please contact us so that we can review the matter and take appropriate steps where required.

09. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business and transaction records, resolving disputes, preventing fraud and complying with applicable legal or regulatory requirements.
The period for which information is retained may vary depending on the type of information and the purpose for which it was collected.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technology or applicable legal requirements.
Any updated version will be posted on this page with the revised effective date, where applicable.
We encourage you to review this Privacy Policy periodically so that you remain informed about how we handle your information.

11. Grievance Officer

In accordance with applicable Indian laws and regulations, the details of our Grievance Officer are provided below:
Name: Vidhi Agrawal
Email: info@kiddykarat.com
Phone: +91 9503487369
Address: Shop no. 728, Golchha Marg, Sadar, Nagpur-440001.
You may contact the Grievance Officer for privacy-related concerns, complaints or requests regarding the handling of your personal information.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your information, please contact us:
Kiddy Karat
Email: info@kiddykarat
Phone: +919503487369
Address: Shop no. 728, Golchha Marg, Sadar, Nagpur-440001.
We value the trust you place in Kiddy Karat and are committed to treating your information with the same care we put into every piece of jewellery we create.